Shipping Policy

Processing & Shipping Times

We process all orders within 2-3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped and delivered within 6-10 business days, depending on your location.

Shipping Rates & Methods

Shipping costs will be calculated at checkout based on your shipping address. We offer standard shipping with reliable carriers to ensure timely delivery.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.

Delays & Unexpected Issues

Please note that delivery times may be affected by external factors such as customs processing, holidays, or carrier delays. If your order takes longer than expected, feel free to contact us for assistance.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier with your tracking number.

For any shipping-related inquiries, reach out to our support team at koalabandsus@gmail.com